Patient Billing Advocate Specialist

Job Summary

A company is looking for a Patient Billing & Communication Advocate Specialist in Revenue Cycle Management.

Key Responsibilities:

• Communicate with patients regarding billing inquiries and account resolutions
• Review and explain patient accounts, charges, payments, and financial responsibilities
• Document all communications and actions taken in the patient account system according to HIPAA guidelines

Required Qualifications:

• College degree preferred or equivalent experience of 5 plus years
• Minimum of 5 years of experience in a medical billing or financial clearance role
• Understanding of HIPAA regulations and handling of protected health information (PHI)
• Working knowledge of insurance policies, billing procedures, and claim terminology
• Preference for candidates with experience in laboratory billing software such as Telcor, Xifin, or Quadax