Patient Billing Customer Service Rep

Job Summary

A company is looking for a Customer Service Support Representative for Patient Billing Customer Service.

Key Responsibilities

• Answer 80+ inbound calls per day from patients, doctor's offices, and private insurance carriers
• Initiate payment plans for patients with outstanding balances
• Utilize multiple resources to resolve patient inquiries while on the phone

Required Qualifications, Training, and Education

• High School Diploma or equivalent required
• Previous medical and/or call center experience is a plus
• Ability to work and learn in a fast-paced environment
• Proficiency in navigating multiple computer screens and applications
• Alpha-numeric data entry proficiency