Patient Billing Customer Service Rep

Job Summary

A company is looking for a Patient Billing Customer Service Representative.

Key Responsibilities

• Answer 80+ inbound calls daily from patients, doctor's offices, and insurance carriers
• Initiate payment plans for patients with outstanding balances
• Utilize multiple resources to resolve patient inquiries while on the phone

Required Qualifications

• High School Diploma or GED
• 1 year of customer service work experience
• 1 year of call center work experience (preferred)
• 1 year of experience in medical billing, patient billing, or insurance claims (preferred)
• Ability to work and learn in a fast-paced environment