Patient Billing Customer Service Representative

Job Summary

A company is looking for a Patient Billing Customer Service Support Representative (Remote).

Key Responsibilities

• Answer 80+ inbound calls daily from patients, doctor's offices, and private insurance carriers
• Initiate payment plans for patients with outstanding balances
• Utilize multiple resources to resolve patient inquiries while maintaining performance goals

Required Qualifications

• High School Diploma or equivalent
• One year of work experience
• Proficiency in navigating multiple computer screens and applications
• Alpha-numeric data entry proficiency
• Ability to work and learn in a fast-paced environment