Patient Billing Representative

Job Summary

A company is looking for a Patient Responsible Representative - Billing Call Center.

Key Responsibilities

• Handle incoming patient billing calls and resolve inquiries
• Manage collection accounts and establish payment plans for self-pay patients
• Communicate with insurance companies and process refund requests

Required Qualifications

• High School diploma or GED required; Associate or Bachelor's degree preferred
• Two years of experience in a healthcare billing office or customer service/call center environment
• Knowledge of ICD9-10 and CPT coding
• Ability to operate standard office machines and basic computer applications
• Reliable high-speed internet access and Wi-Fi connection required