Patient Care Coordinator

Job Summary

A company is looking for a Patient Care Coordinator to manage in-home and virtual appointments for providers and clinical staff.

Key Responsibilities:

• Coordinate and schedule in-person and virtual appointments for providers and clinical staff
• Utilize scheduling software to efficiently manage schedules and address scheduling gaps
• Maintain accurate records of scheduled visits, cancellations, and reschedules while communicating with patients regarding their appointments

Required Qualifications, Training, and Education:

• High school diploma or GED
• 2+ years of work experience in a healthcare setting
• Preferred experience in a call center or scheduling role
• Preferred understanding of patient communication protocols and experience in a value-based healthcare setting
• Proficient in scheduling software and electronic health record (EHR) systems