Patient Care Coordinator

Job Summary

Patient Care Coordinator is a full-time position that involves taking inbound calls from patients and providers, managing insurance inquiries, and providing triage support, all while working remotely.

Key Responsibilities

• Handle inbound calls from patients, providers, and members
• Assist members with insurance-related questions and concerns
• Provide 24/7 triage support and prioritize health advice needs

Required Qualifications

• High School Diploma or General Education Degree (GED) required
• Healthcare experience in roles such as medical front office or nursing assistant
• Strong computer skills, including data entry and navigation
• Experience with Microsoft Outlook and Word
• Able to work mid-day and nights with alternating days off