Patient Care Coordinator

Job Summary

Managing high-volume outbound patient calls, the full-time remote Patient Outreach & Care Coordinator will oversee customer accounts, ensure compliance in patient documentation, and support the onboarding of new accounts for lymphedema compression devices.

Key responsibilities:

• Manage outbound patient calls to facilitate onboarding and documentation completion
• Review and ensure accuracy and compliance of patient documentation
• Guide patients through DocuSign processes and monitor supply utilization for resupply needs

Required qualifications:

• Associates degree in a related field or equivalent experience
• Previous experience with durable medical equipment preferred
• Ability to communicate effectively in both English and Spanish is preferred
• Proficiency in adapting to new systems and technology platforms
• Strong work ethic and sound judgment