Patient Care Coordinator

Job Summary

To support a growing cardiology practice, the full-time Patient Care Coordinator will verify patient insurance coverage, manage patient scheduling, and provide excellent customer service while working remotely in Worcester, MA.

Key responsibilities:

• Verify and update patient insurance coverage and demographic information using a computer-based system
• Schedule and coordinate patient visits and medical procedures, ensuring effective communication regarding appointments
• Address patient inquiries and concerns through an incoming work queue, prioritizing urgent needs as necessary

Required qualifications:

• High School Diploma or GED
• 1+ years of customer service experience in a clinical setting
• 1+ years of experience with Electronic Medical Records (EMR)
• Ability to work full-time (40 hours/week) with flexibility for 8-hour shifts during business hours
• Must reside within a commutable distance to a Reliant location in the Worcester, MA area