Patient Care Coordinator

Job Summary

To support patient care initiatives, the full-time Patient Care Coordinator will manage patient inquiries, promote drug compliance, and coordinate pharmacy care plans in a remote setting.

Key responsibilities

• Answers and resolves patient inquiries within committed time frames
• Establishes and maintains strong customer relationships with healthcare providers
• Participates in the administration of patients' pharmacy care plans and documents related issues

Required qualifications

• High school diploma and a minimum of two years of experience in a healthcare-related call center or physician's office
• Preferred education in business administration, accountancy, or a related field, ideally with an associate's degree
• Strong organizational skills and ability to work independently
• Working knowledge of Microsoft Office Suite, including Word and Excel
• Proven ability to collaborate effectively within a team environment