Patient Care Coordinator

Job Summary

To support care management operations, the full-time Patient Care Coordinator will manage service requests, follow up on referrals and authorizations, and assist clinical staff while working remotely from anywhere within the U.S.

Key responsibilities:

• Manage requests for services from members and providers, coordinating care needs with clinical staff
• Follow up on incoming and outgoing referrals and assist with discharge planning under the direction of the ACM nurse
• Provide administrative support, including the creation and maintenance of system reports and handling inquiries from members and providers

Required qualifications:

• High School Diploma / GED or equivalent work experience
• 2+ years of experience in the healthcare industry and with healthcare insurance
• 2+ years of clerical or administrative support experience
• Experience with Microsoft Office Suite and knowledge of medical terminology
• Ability to work full-time (40 hours/week) with flexibility for 8-hour shifts during business hours