Patient Care Coordinator

Job Summary

Empathetic and patient-focused, the full-time Patient Care Coordinator will manage inbound calls from patients and providers, assist with insurance inquiries, and provide triage support in a remote work environment.

Key responsibilities

• Take inbound calls from patients, providers, and members, addressing their healthcare needs
• Support members with insurance-related questions and help navigate their health insurance options
• Provide 24/7 triage support, prioritizing cases for Registered Nurse assistance

Required qualifications

• High School Diploma or General Education Degree (GED) required
• Healthcare experience such as medical front office, PBX/911 Operator, or similar roles
• Strong computer skills, including data entry and navigation
• Experience with Microsoft Outlook and Word
• Able to work mid-day and nights with alternating days off