Patient Care Coordinator
Job Summary
To support a growing digital sleep clinic, the full-time Patient Care Coordinator will manage patient inquiries, enhance service delivery based on feedback, and collaborate with healthcare providers in a remote environment.
Key responsibilities
- Oversee the patient experience from initial contact through ongoing care
- Drive improvements in service delivery by analyzing patient feedback
- Collaborate with cross-functional teams to ensure seamless care coordination
Required qualifications
- Previous experience in a patient/customer-facing role
- Familiarity with electronic medical records (EMR/EHR) or healthcare database systems
- Foundational understanding of billing processes and durable medical equipment (DME)
- Completion of a Medical Assistant program or equivalent healthcare experience is preferred
- Strong understanding of healthcare insurances and referral processes
Complete Job Description
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