Patient Care Coordinator

Job Summary

Managing the administrative intake journey for patients, the full-time Patient Care Coordinator will ensure documentation is complete and appointments are scheduled or rescheduled, serving as the primary liaison between patients and the clinical team in a remote setting.

Key responsibilities

• Oversee the intake paperwork process, ensuring all documents are completed prior to appointments
• Schedule and reschedule appointments, including internal referrals and follow-up visits
• Manage follow-up queues and discharge patients after unsuccessful contact attempts

Required qualifications

• 1+ year of experience in a healthcare administrative or patient services role
• Strong organizational skills for managing large, rolling task queues
• Proficiency with electronic health record platforms and document management
• Knowledge of HIPAA regulations and compliance
• Excellent written and verbal communication skills with patients