Patient Care Navigator

Job Summary

A company is looking for an Existing Patient Care Navigator.

Key Responsibilities

• Ensure documentation, authorization, and payor requirements for continued treatment are met
• Communicate proactively with patients and internal teams to support continuity of care
• Monitor ongoing patient needs and address issues to prevent delays or disruptions in care

Required Qualifications

• Experience with electronic health records (EHRs) and customer relationship management (CRM) tools
• Ability to work effectively across multiple systems and learn new platforms as needed
• Experience in managing patient care workflows, including authorizations and scheduling changes
• Proven ability to manage high-volume interactions and maintain quality of work
• Demonstrated ownership and follow-through on tasks and issues