Job Summary

A company is looking for a Patient Care Navigator-CX.

Key Responsibilities:

• Support patient inquiries and promote services
• Confirm member eligibility and educate on benefits
• Coordinate with internal and external departments for member satisfaction

Required Qualifications:

• Prior experience in fertility and medical insurance
• Experience with member benefits
• Proficient in Microsoft Office and Google Docs
• Experience with EMR is a plus
• Ability to work independently and prioritize effectively