Job Summary
A company is looking for a Patient Care Navigator - MBS, who will support and respond to patient inquiries, promote company services, and coordinate across departments to ensure member satisfaction.
Key Responsibilities:
- Support and respond to patient inquiries across multiple channels
- Promote company services and schedule patient appointments
- Coordinate across departments to ensure member satisfaction
Required Qualifications:
- Prior experience in member benefits and medical insurance
- Strong ability to promote company services
- Excellent customer service skills with exceptional follow-through
- Proficient with Microsoft Office and Google Docs
- Team player with the ability to work independently and prioritize effectively
