Patient Care Representative

Job Summary

A company is looking for a Patient Care Representative, Flex, Limited-Term.

Key Responsibilities

• Manage a high volume of service requests from Providers and Members
• Provide exceptional patient care and ensure patient satisfaction by addressing needs and concerns
• Support the Patient Care Team in delivering a comprehensive patient experience and meet established service goals

Required Qualifications

• High School Diploma or GED required; college preferred
• 1-2+ years of customer service experience in a call center or medical setting
• Familiarity with Google Suite, Microsoft Office, and standard applications
• Ability to handle confidential information and adhere to HIPAA requirements
• Spanish speaking preferred