Patient Care Specialist

Job Summary

A company is looking for a Patient Care Specialist to manage member inquiries and pharmacy orders.

Key Responsibilities

• Handle inbound and outbound calls related to pharmacy orders and inquiries
• Schedule deliveries for patients while adhering to accreditation and pharmacy requirements
• Maintain knowledge of escalation processes to communicate urgent patient needs effectively

Required Qualifications

• High school diploma or equivalent
• Must be authorized to work in the U.S. without employment-based visa sponsorship
• Availability to work Monday - Friday from 1:30 p.m. - 10:00 p.m. EST
• Willingness to participate in Saturday rotation every 6 - 8 weeks
• Completion of a 6-week training program from 9:00 a.m. - 5:30 p.m