Patient Collections Specialist

Job Summary

A company is looking for a Patient Customer Service and Collection Specialist.

Key Responsibilities

• Oversee patient accounts and ensure the accuracy of accounts receivable
• Contact patients to collect outstanding payments and resolve billing inquiries
• Document actions taken to reconcile balances and communicate with patients and insurance companies

Required Qualifications

• High school diploma or equivalent required
• Proven experience in medical billing and collections
• Relevant experience with billing software and electronic health records
• Knowledge of medical terminology and healthcare coding systems
• Ability to follow compliance policies and procedures