Patient Contact Center Representative

Location: Remote

Compensation: Hourly

Reviewed: Thu, Dec 11, 2025

This job expires in: 7 days

Job Category: Customer Service

Weekly Hours: Full Time

Employer Type: Employer

Career Level: Experienced

Job Summary

A company is looking for a Patient Contact Center Representative.

Key Responsibilities

Handle a high volume of inbound and outbound calls while providing professional and empathetic service
Document interactions accurately in pharmacy software and route calls to appropriate pharmacy staff
Assist patients with inquiries related to medication delivery, insurance, and appointment scheduling

Required Qualifications

High School Diploma, GED, or equivalent
At least 1 year of experience in a contact center or customer service role
Proficiency in Microsoft Office Outlook and Teams
Familiarity with CRM systems and data entry
Ability to work independently in a remote environment

COMPLETE JOB DESCRIPTION

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