Patient Coordinator

Job Summary

A company is looking for a Patient Coordinator (Remote/Non-Clinical).

Key Responsibilities

• Answers incoming calls and handles emergency and non-emergency inquiries using approved scripting
• Identifies and forwards calls to nurses through a phone screening process
• Documents non-medical information and communicates issues of concern to management

Required Qualifications

• High School Diploma or GED required; Associate's Degree preferred
• 1+ years of customer service experience required; inbound call center experience preferred
• 1+ years of healthcare experience desired
• Intermediate to proficient computer skills
• Ability to handle confidential information and accurately document information