Patient Coordinator Manager

Job Summary

A company is looking for a Patient Coordinator Manager.

Key Responsibilities:

• Support clinical objectives set by operations, quality, and training
• Participate in Patient Coordinator duties, Lead Patient Coordinator tasks, quality monitoring, and training functions
• Ensure adequate staffing coverage, maintain productivity metrics, and address disciplinary actions when needed

Required Qualifications:

• Associates Degree or higher preferred
• Two years of call center or equivalent experience meeting quality and productivity standards preferred
• Two years of previous management experience in a demanding environment preferred
• Strong conflict resolution skills required
• Ability to teach and motivate staff