Patient Correspondence Representative

Job Summary

A company is looking for a Patient Correspondence Representative.

Key Responsibilities

• Independently review, process, and respond to patient correspondence from multiple intake channels
• Transcribe referrals and document related activities within patient account records
• Collaborate with revenue cycle and patient service teams to resolve inquiries while adhering to HIPAA and organizational policies

Required Qualifications

• High School Diploma or equivalent
• Three years of related experience
• No specific license or certification required
• Ability to perform physical tasks such as lifting and typing for extended periods
• Basic computer skills and customer service experience