Patient Engagement Coordinator

Job Summary

Working remotely in a full-time capacity, the Patient Engagement Coordinator will manage patient compliance monitoring through various software systems, contact non-compliant patients to identify issues, and provide education to support adherence to monitoring protocols.

Key responsibilities:

• Access multiple software systems to assess patient compliance and troubleshoot issues
• Contact non-compliant patients to uncover reasons for non-compliance and work with care teams to resolve issues
• Document compliance activities and provide regular reports to partners regarding compliance status

Required qualifications:

• Ability to learn transmitter hardware systems associated with major device manufacturers
• Strong patient education and interpersonal skills
• Self-starter with the capability to work independently from home
• Understanding of HIPAA regulations and commitment to compliance
• Proficiency in Excel and Microsoft Suite