Patient Engagement Specialist

Job Summary

A company is looking for a Patient Engagement Specialist for a Call Center.

Responsibilities:

• Manage outbound and inbound phone calls in a fast-paced environment
• Collect patient information and enter data accurately into a secure online application
• Quickly respond to the needs of patients and healthcare staff, handling sensitive information

Qualifications:

• 1 year of customer service experience (phone or in-person)
• High school diploma or equivalent
• Fluency in English
• Excellent phone and computer skills, including typing and data entry accuracy
• Highly organized and skilled at multitasking