Patient Enrollment Specialist

Job Summary

A company is looking for a Patient Enrollment Specialist to engage patients and facilitate their enrollment in care management services.

Key Responsibilities

• Conduct a high volume of outbound calls to educate patients about care management programs
• Address patient concerns and tailor conversations to meet individual needs
• Maintain accurate records of patient interactions and track outreach metrics

Required Qualifications

• 1-2 years of experience in high volume cold outreach, preferably in healthcare
• Familiarity with CRM systems and call management tools
• General knowledge of healthcare system functions, including Medicaid and Medicare
• Experience in chronic disease management is a plus
• Strong organizational skills and ability to manage multiple tasks