Patient Enrollment Specialist

Job Summary

Motivated individuals will find a temporary remote opportunity as a Patient Enrollment Specialist, responsible for conducting outbound calls to program-eligible patients, facilitating their enrollment via a smartphone app, and creating exceptional patient experiences.

Key responsibilities

• Serve as the first point of contact for patients, guiding them through the enrollment process
• Conduct outbound calls to convert leads into enrollments and gather patient insights
• Strengthen relationships with partners through effective communication and feedback

Required qualifications

• Experience in customer support, outbound calling, or sales lead conversion is highly preferred
• Strong communication skills with the ability to build relationships and navigate challenges
• Tech-savvy with the ability to multitask across different systems
• Goal-oriented with a proactive attitude and ability to work independently
• Emotional intelligence to effectively meet patient needs and simplify complex concepts