Patient Enrollment Specialist

Job Summary

Seeking a motivated Patient Enrollment Specialist for a temporary, remote position who will manage outbound calls to program-eligible patients, facilitate their enrollment via a smartphone app, and create exceptional patient experiences while collaborating with peers.

Key responsibilities:

• Serve as the initial contact for patients, guiding them through the enrollment process
• Conduct outbound calls and convert them into successful enrollments
• Gather patient insights to identify areas for growth and enhance the enrollment experience

Required qualifications:

• Experience in customer support, conducting outbound calls, or converting sales leads
• Strong communication skills with the ability to build relationships and navigate challenges
• Tech-savvy with multitasking abilities across different systems
• Goal-oriented mindset with the capability to work independently
• Ability to simplify complex concepts for patients