Patient Enrollment Specialist

Job Summary

Motivated individuals will find a temporary, remote opportunity as a Patient Enrollment Specialist, responsible for conducting outbound calls to program-eligible patients, facilitating their enrollment through a smartphone app, and creating exceptional patient experiences.

Key responsibilities

• Serve as the first point of contact for patients, guiding them through the enrollment process
• Conduct outbound calls to convert leads into enrollments while sharing insights with the team
• Gather patient feedback to identify growth opportunities and enhance enrollment experiences

Required qualifications

• Experience in customer support, outbound calling, or sales lead conversion
• Strong relationship-building skills with the ability to navigate push-back
• Tech-savvy and capable of multitasking across various systems
• Goal-oriented with a proactive attitude and ability to work independently
• Ability to simplify complex concepts for patients