Patient Experience Representative

Job Summary

A company is looking for a Patient Experience Representative II.

Key Responsibilities:

• Verify patient eligibility and insurance coverage
• Manage patient check-in and check-out procedures
• Conduct patient re-engagement outreach to support continuity of care

Required Qualifications:

• High school diploma or equivalent required; college degree preferred
• Previous experience in healthcare is preferred
• Prior customer service experience in medical or mental health practices preferred
• Must demonstrate awareness and inclusivity while working with diverse populations
• Strong computer proficiency required