Patient Experience Representative

Location: Remote

Compensation: Hourly

Reviewed: Wed, May 06, 2026

This job expires in: 24 days

Job Category: Healthcare

Weekly Hours: Full Time

Employer Type: Employer

Career Level: Experienced

Job Summary

A company is looking for a Patient Experience Representative - Appointment Prep.

Key Responsibilities

Ready appointments for mobile phlebotomists
Coordinate with doctors to retrieve lab orders
Respond to and resolve patient issues in a timely manner

Required Qualifications

2+ years of customer-facing experience with medical background
Experience processing or reading lab orders
Tech-savvy and self-motivated
Able to maintain a minimum of 12 tickets per hour
Ability to adapt in a rapid growth environment

COMPLETE JOB DESCRIPTION

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