Patient Financial Advocate

Job Summary

A company is looking for a Patient Financial Advocate.

Key Responsibilities

• Assist patients in navigating financial responsibilities related to healthcare services
• Resolve patient account disputes and establish payment agreements or charity care
• Track and document patient issues, ensuring resolution within 24 hours

Required Qualifications

• High school diploma or GED
• Experience in a high-volume customer service healthcare environment
• In-depth knowledge of patient accounts, collections, and insurance regulations
• Knowledge of third-party payers, Medicare, and physician billing
• Familiarity with CPT and ICD coding requirements