Patient Financial Advocate
Job Summary
Providing empathetic financial support to patients, the full-time Patient Financial Advocate will manage payment arrangements, handle inbound and outbound calls, and assist with medical billing inquiries in a fully remote environment.
Key responsibilities
- Set up acceptable payment arrangements on self-pay balances
- Handle inbound and outbound calls while updating account information
- Assist patients with basic medical billing and insurance questions
Required qualifications
- High School Diploma/GED or equivalent
- Ability to work in a fast-paced, patient-focused environment
- Strong analytical skills and ability to manage a high volume of calls
- Experience with healthcare database programs preferred
- Excellent communication skills with a professional speaking voice
Complete Job Description
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