Patient Financial Counselor

Job Summary

A company is looking for a Patient Financial Counselor I to assist patients with financial decisions regarding healthcare services.

Key Responsibilities

• Educate patients on payment options and financial assistance
• Verify patient insurance coverage and prepare accounts for billing
• Document payment information and negotiate payment arrangements

Required Qualifications

• Typically requires less than 1 year of related experience in the medical field or customer service
• Preferred experience in a high-volume medical office
• High School diploma or equivalent education
• General knowledge of HIPAA and medical insurance regulations
• Proficient in computer software such as MS Word and Excel