Patient Financial Navigator

Job Summary

A company is looking for a Patient Financial Navigator to assist patients with insurance benefits and financial guidance.

Key Responsibilities

• Conduct financial discussions with patients regarding insurance benefits and out-of-pocket costs
• Interpret explanation of benefits (EOB) documents and provide accessible communication to patients
• Evaluate patient eligibility for financial assistance programs and set up payment plans

Required Qualifications

• High school diploma or equivalent
• Minimum 3 years of experience in medical billing, insurance verification, or patient financial services
• Working knowledge of Medicare, Medicaid, and commercial insurance benefit structures
• Demonstrated proficiency with insurance eligibility verification systems and medical billing software
• Strong understanding of durable medical equipment (DME) billing practices and reimbursement