Patient Financial Services Representative

Job Summary

A company is looking for a Patient Financial Services Customer Service Representative.

Key Responsibilities

• Handle inbound calls regarding billing and insurance processing, providing patients with accurate information and counseling on financial solutions
• Manage hospital and physician accounts, ensuring compliance with billing practices and patient privacy
• Assist patients with financial needs and coordinate with vendors for account resolution

Required Qualifications

• 2 years of customer service experience
• Strong interest in learning new information systems
• Ability to work independently
• Experience in healthcare customer service is preferred
• Previous call center experience is a plus