Patient Financial Services Representative

Job Summary

A company is looking for a Patient Financial Services Representative 4 - Insurance Follow Up to join their Government Payers team.

Key Responsibilities

• Ensure timely and accurate submission of clean claims and serve in the absence of the supervisor or manager
• Resolve complex issues by coordinating actions with team members, Patient Accounts staff, and payers
• Document all account activity and maintain knowledge of payer requirements and hospital policies

Required Qualifications

• Education: Associate Degree or three additional years of relevant experience
• Experience: 3 years in revenue cycle, finance, customer service, or data analytics
• Expertise in Insurance Follow-Up is highly preferred
• Experience with Government payer claims processing is preferred
• Proficiency in hospital billing systems and knowledge of insurance compliance regulations