Patient Financial Support Representative

Job Summary

A company is looking for a Patient Financial Support Representative.

Key Responsibilities

• Complete patient enrollment in AssistPoint (AP) and manage assigned inventory sourced from the Admin Portal
• Verify and update patient demographics and insurance information, and process assistance program applications
• Maintain accurate documentation and close tasks in accordance with program status and compliance standards

Required Qualifications

• 1-2 years of experience in patient billing or medical reimbursement processes
• Proficient computer skills and experience with electronic health records (EHR/EMR) or billing software
• High School diploma or equivalent; additional education in healthcare administration is a plus
• Experience in a customer service or call center role, preferably in healthcare
• Familiarity with HIPAA and basic reimbursement principles