Patient Intake Advocate

Job Summary

A company is looking for a Patient Intake Advocate II.

Key Responsibilities

• Handle high volume of incoming/outgoing calls for rental orders and insurance referrals
• Validate patient information and communicate any discrepancies to ensure onboarding compliance
• Obtain necessary patient documentation and ensure adherence to HIPAA and regulatory guidelines

Required Qualifications

• Associates degree in Communications, Healthcare Management, or related field preferred
• 1-3 years of experience in Medicare Oxygen/DME Billing or Insurance Billing required
• Experience working with Medical Sales personnel required
• Intermediate proficiency in Microsoft Office and CRM platforms like Salesforce or Oracle required
• A combination of training, education, and experience equivalent to the above qualifications