Patient Intake Advocate

Job Summary

A company is looking for a Patient Intake Advocate.

Key Responsibilities

• Manage the main phone line and address member inquiries promptly
• Document events related to medical claims and maintain a daily inventory of claims
• Ensure compliance with HIPAA regulations and assist in maintaining a safe workplace environment

Required Qualifications

• Minimum High School Diploma and one (1) year of relevant experience
• Experience in a medical healthcare claims role with facilities, providers, and members
• Background in healthcare claims management and ability to interpret benefit plans
• Proactive self-starter with the ability to manage high call volumes
• PC literate, including proficiency in Microsoft Office and web-based applications