Patient Intake Advocate II

Job Summary

A company is looking for a Patient Intake Advocate II.

Key Responsibilities:

• Handle incoming/outgoing calls for rental orders and insurance referrals
• Validate patient information and ensure compliance with guidelines
• Process new rental orders and maintain communication with patients and referral sources

Required Qualifications:

• Associates degree in Communications, Healthcare Management, or related field preferred
• 1-3 years' experience in Medicare Oxygen/DME Billing or Insurance Billing required
• Experience working with Medical Sales personnel required
• Intermediate knowledge/proficiency in Microsoft Office, Salesforce, Oracle, and/or Brightree required
• Equivalent combination of training, education, and experience providing necessary skills