Patient Intake Representative

Job Summary

To enhance patient communication and scheduling, the full-time hourly Patient Intake and Communications Representative will efficiently manage appointment coordination, triage patient calls, and ensure accurate documentation while working remotely from specified states.

Key responsibilities

• Coordinate physician schedules and ensure smooth appointment flow
• Contact patients for appointment rescheduling and follow up on reminders
• Maintain accurate patient records and ensure proper documentation of referrals and clinical summaries

Required qualifications

• Minimum of 2 years of medical and/or clinical experience
• High school diploma
• Strong computer proficiency
• Ability to work independently with limited oversight post-training
• Experience in customer service and effective communication skills