Patient Management Representative

Job Summary

Seeking a highly motivated and compassionate Patient Management Representative, the full-time role will manage insurance, therapy, and dose changes for active patients while coordinating communication with payors, patients, and internal departments in a hybrid work environment based in New Providence, NJ.

Key responsibilities

• Perform benefit verification for insurance, therapy, and dose changes
• Manage new and reauthorization processes for insurance and medication changes
• Coordinate internal communications and handle urgent requests from various departments

Required qualifications

• High School Diploma; Associate's degree preferred
• Previous experience with healthcare professionals and benefit verification/reauthorization
• Experience in specialty pharmacy patient admissions or similar customer service settings
• Strong organizational and time management skills
• Ability to communicate clearly and document concisely