Patient Navigator

Job Summary

A company is looking for a Patient Navigator to support patients in navigating complex healthcare pathways and improve their healthcare experiences.

Key Responsibilities

• Provide responsive patient engagement through inbound calls and proactive outreach
• Assist with appointment scheduling, transportation coordination, and connecting patients to community resources
• Document patient interactions accurately and ensure compliance with HIPAA regulations

Required Qualifications

• High School Diploma or G.E.D. (required)
• Associate's degree in healthcare, social work, business administration, or related field (preferred)
• 2+ years of experience in customer service, healthcare navigation, or patient support (required)
• Experience in care coordination or healthcare access (preferred)
• Commitment to confidentiality and compliance standards