Patient Navigator

Job Summary

A company is looking for a Patient Navigator - PT.

Key Responsibilities

• Manage incoming calls and greet patients while addressing their inquiries
• Conduct phone-based assessments to gather medical history and evaluate urgency of concerns
• Facilitate communication between patients and healthcare teams for coordinated care

Required Qualifications

• High School Diploma or equivalent
• Exceptional customer service skills
• Organized and effective communicator
• Ability to maintain confidentiality and handle sensitive information
• Proficient in using computer systems and electronic health records