Patient Navigator

Job Summary

Patient Navigator is a full-time position responsible for managing incoming patient calls, conducting phone-based assessments, and facilitating communication between patients and healthcare teams.

Key Responsibilities

• Answer and manage incoming calls professionally and courteously
• Conduct thorough assessments of patients' health concerns over the phone
• Relay messages and information between patients and healthcare teams

Required Qualifications

• High School Diploma or equivalent
• Exceptional customer service skills
• Ability to maintain confidentiality and handle sensitive information
• Proficient in using computer systems and electronic health records
• Previous experience in a medical office or healthcare setting is preferred