Patient Navigator Team Lead

Job Summary

A company is looking for a Patient Navigator Team Lead (Remote).

Key Responsibilities

• Lead a team of Patient Navigators to ensure a high-quality patient experience
• Oversee compliance with business rules and policies while delivering patient support services
• Utilize data to enhance efficiency throughout the patient journey and manage team performance

Required Qualifications

• Bachelor's degree or higher
• Minimum of three years of relevant professional experience in market access, patient support, or team leadership
• 2+ years of experience with Salesforce Health Cloud for managing patient support programs
• Experience in patient services vendor management
• Strong leadership abilities with a focus on patient-centric actions