Patient Navigator Team Lead

Job Summary

A company is looking for a Patient Navigator Team Lead (Remote).

Key Responsibilities

• Lead a team of Patient Navigators to ensure an excellent patient experience
• Oversee compliance with program Business Rules and GSK policies while delivering patient support services
• Utilize data to drive efficiency and manage team performance through real-time observations and feedback

Required Qualifications

• Bachelor's degree or higher
• Minimum of three years of relevant professional experience in market access, patient support, or team leadership
• 2+ years of experience in Salesforce Health Cloud for patient support programs
• Experience in managing patient services vendor management
• Strong leadership abilities with experience guiding teams and driving innovation