Patient Onboarding Associate

Job Summary

Seeking a motivated individual, the part-time Patient Onboarding Associate will manage patient registration, scheduling, and communication while providing exceptional customer service in a remote call center environment.

Key Responsibilities

• Manage the registration, scheduling, and rescheduling processes for new and existing patients
• Ensure accurate record management by obtaining and communicating relevant patient information
• Receive, screen, and coordinate telephone calls from healthcare providers and proactively reach out to patient leads

Required Qualifications

• 1 year of office administration experience required
• 1 year of call/contact center or high call volume experience preferred
• Proficient with Google Suite
• High School Diploma or equivalent
• Must have reliable, high-speed internet and a backup option for connectivity